labamobi
Privacy Policy
This policy explains what labamobi collects, why, who we share it with, and how you can ask us to delete it. It is the public Privacy Policy URL for Google Play. The same text is shown in the app before you create an account.
1. Who we are
labamobi Incorporated (SEC Registration No. 2026090269674-00), One Orchard Road Condominium Lobby, Bagumbayan, Quezon City, 1110 Metro Manila, operates the Android app (package ph.labamobi.app) and this website for laundry businesses in the Philippines. This policy covers the Google Play listing and the install from laba.mobi. Contact: support@laba.mobi · 09928013883.
2. Information we collect
We collect only what is needed to run the shop:
- Personal info. Name, email, phone, username, and role. Passwords are stored as hashes.
- Business info. Shop and branch names, addresses, map pins, hours, services, and prices you set.
- Operations. Orders, bag codes, floor status, customer records you enter (including phone numbers), delivery stops, attendance check-in/out, and contactless badge identifiers.
- Financial info. The plan on the shop and the payment references we keep for billing. The app does not collect a card number and does not ask you to upload a payment photo. If you pay on laba.mobi, you may upload a receipt photo so we can confirm that payment. On Google Play, if a digital purchase is offered, Google processes it and we receive purchase status, not your full card number.
- Support. Messages and bug reports you send, with shop context.
- Device. A hashed on-device PIN, appearance preferences, Bluetooth printer pairing identifiers stored on the phone, and basic diagnostics needed to keep the app working.
We do not read your SMS inbox, your contact book, or your photo gallery unless you choose a file to upload.
3. Device permissions (Android)
Permissions are requested only when a feature needs them. You can deny a permission; that feature stays off until you allow it.
- Internet. Sign-in, sync, and subscription.
- Precise location, while the app is in use. The delivery map, a branch or stop pin, and, on some Android versions, scanning nearby Bluetooth printers. We do not collect location in the background and we do not use it for advertising.
- Camera. Read a bag QR code. Those frames are not uploaded. A profile photo is uploaded only when you choose one. A receipt photo is uploaded only when you submit one on laba.mobi.
- SMS. The Google Play app does not request SMS permission, does not send texts by itself, and does not read your inbox. A text you start opens in your phone’s Messages app and you tap Send. The install from laba.mobi can send that text from your SIM only after you grant SMS permission. We do not read your SMS inbox on either install.
- NFC. Staff attendance with a registered ID badge.
- Bluetooth. Pair and print tickets or labels on a shop printer.
- Notifications. Optional alerts such as a printer disconnect.
- Biometric / fingerprint. An optional shortcut to the on-device PIN. Fingerprint data stays in the phone’s operating system. We do not receive it.
4. How we use information
We use this information to operate the app, authenticate users, enforce branch and role access, sync orders and attendance, keep billing records and confirm a receipt you upload on laba.mobi, support printing and messages you start, publish a track page the shop shares, answer support requests, prevent fraud, and meet legal duties. We do not sell personal data. We do not use it for third-party advertising, the app does not show ads, and we do not build advertising profiles.
5. Public tracking pages
When a shop shares a track link on laba.mobi, that page shows the order status the shop chose to publish (for example bag progress) to anyone with the link. Do not share a track link if you do not want that status visible to the person who opens it.
6. Storage and security
Account and business data are stored with our cloud provider, Supabase, and may be processed in data centers outside the Philippines. Data between the app and our servers is sent over encrypted connections (HTTPS). Passwords used to sign in are stored as hashes. When an owner sets a staff password, labamobi also keeps a copy so support can help that shop sign in. Other shops cannot read that copy. The device PIN is hashed and kept on the phone. Biometric unlock uses the phone’s operating system. Printer links and some preferences stay on the device. We limit access to people who need it to run the service. No method of transmission or storage is 100% secure.
7. Sharing
We do not sell personal data and we do not share it with advertisers or data brokers. We share it with:
- Supabase, to host accounts, the database, and files you upload.
- Map and address services (OpenStreetMap tiles and Nominatim) when you open the map or look up a pin, limited to the coordinates or search needed for that request.
- Google, for the Play install and for any digital purchase completed in Google Play.
- Staff you authorize inside your business, according to their role.
- Our team, to confirm a receipt you upload on laba.mobi and to answer a support request.
- Authorities, when the law requires it.
Customer phone numbers you store are used only for messages you start.
8. Retention and deletion
We keep account and business data while the shop is active and as needed for billing, fraud prevention, and legal compliance. You can request deletion of the account and associated personal data without reinstalling the app. In the app, open Help → Legal → Delete account, or use laba.mobi/delete.
Email support@laba.mobi from the account email and name the shop. We delete or anonymize the login and the personal data in orders, customers, attendance, and support messages for that shop. We may keep payment records and security logs where Philippine law, a billing dispute, or fraud prevention requires them, and we will limit that to what we must keep. Uninstalling the app removes the on-device PIN and printer link only. Cloud shop data stays until the deletion request is finished.
9. Your choices
You can update profile and business details in the app, manage staff access, sign out of devices, clear a saved printer, and change appearance. You can turn off optional permissions in Android Settings. You can ask us to access, correct, or delete personal data by emailing support@laba.mobi.
10. Children
labamobi is a business tool for adults. It is not directed at children under 13, and we do not knowingly collect personal data from them. If you believe a child has provided data, email support@laba.mobi and we will delete it.
11. Changes
We may update this policy. The date at the top is the latest revision. Material changes may also be noted in the app. Continued use after an update means you accept the revised policy. The current policy is always at laba.mobi/privacy.
12. Contact
Privacy and deletion requests: support@laba.mobi
Phone: 09928013883
Privacy: laba.mobi/privacy
Delete an account: laba.mobi/delete